Delivery and Returns
Our standard UK delivery is on a next working day service when every possible with a carriage cost of £6.30 to most postcodes on orders placed before 1pm. Smaller orders will be dispatched via Royal mail and may take slightly longer.
Next day service is by a national courier.
*Our Free delivery offers over a set value are exclusive of VAT in order to qualify. Selected product may be dispatched direct from our suppliers and may take up to 28 days for delivery. Free delivery applies to UK main land delivery locations only
*Additional charges apply to certain remote mainland UK postcodes (e.g. Scottish Highlands, Irreland (Northern and Southern, Isle of man, Isle of Wight, Channel Islands or and over water destination.). These are calculated during checkout.
Please ensure the correct post code is selected as incorrect selection will delay your purchase.
For orders outside the UK please contact our sales team on 0044 1492 870892 or email email@example.com giving the item(s) you are interested in purchasing and delivery destination.
We accept returns for a refund for up to seven days after you have received your purchase.
Products that are cut and processed specifically for individual customer requirements carry a restocking charge of 20%.
Some orders are cut to size are virtually un-salable to other customers, and in these cases a refund will not be issued.
All our products (except seconds) are guaranteed against manufacturing defects for 12 months from date of purchase unless otherwise specified.
If a fault does occur during this period, please advise us of the problem as soon as possible.
Following an inspection from ourselves or if required the manufacturer, and the fault is found to be a manufacturing failure we will offer a replacement item or a full refund.
Should the product be found at fault, any return postage charges will be refunded.
Customers are responsable for return delivery costs, we will only refund postage costs if the product is found to be faulty.